Question 1

What calendars does SMS Remindful support?

Accepted Answer

SMS Remindful integrates with Google Calendar and Microsoft Outlook. We extract appointment details including date, time, and attendee information to send automated SMS reminders. More calendar integrations are coming soon.

Question 2

How much does SMS Remindful cost?

Accepted Answer

SMS Remindful offers three plans: Starter at $49/month (300 SMS), Growth at $99/month (800 SMS), and Pro at $149/month (2,000 SMS). Annual billing saves 17% (2 months free). All plans include a 7-day free trial with 20 SMS credits, no credit card required.

Question 3

Does SMS Remindful support two-way SMS?

Accepted Answer

Currently, SMS Remindful focuses on automated outbound appointment reminders. Two-way SMS for appointment confirmations and replies is planned for a future update.

Question 4

Is SMS Remindful HIPAA compliant?

Accepted Answer

SMS Remindful sends appointment reminders containing only date, time, and business name. We do not store or transmit protected health information (PHI). All messages include TCPA-compliant opt-out instructions. For practices requiring full HIPAA compliance, please consult with your compliance officer.

Question 5

What happens if I exceed my SMS limit?

Accepted Answer

You'll receive a notification when approaching your monthly limit. You can upgrade your plan anytime from your dashboard to get more SMS credits. Unused credits do not roll over to the next month.

Question 6

Can I cancel my subscription anytime?

Accepted Answer

Yes, there are no contracts or commitments. You can cancel or change your plan anytime from your dashboard. If you cancel, you'll retain access until the end of your current billing period.

Question 7

How does SMS Remindful compare to Weave or Solutionreach?

Accepted Answer

SMS Remindful is a focused, affordable alternative to enterprise solutions. While Weave costs $300-400/month and Solutionreach starts at $329/month, SMS Remindful starts at just $49/month. We focus on doing one thing well: automated SMS appointment reminders with calendar sync.

Question 8

What industries can use SMS Remindful?

Accepted Answer

SMS Remindful works for any appointment-based business including dental practices, medical clinics, salons and spas, consultants, coaches, therapists, veterinary clinics, auto services, and any business that schedules appointments via Google Calendar or Outlook.

Simple, transparent pricing

Starter

Growth

Pro

Custom

Frequently Asked Questions

General

Billing & Plans

Comparison

All Plans Include

Simple, transparent pricing

Starter

Growth

Pro

Custom

Frequently Asked Questions

General

How does the free trial work?

What calendars do you support?

What industries can use SMS Remindful?

Is this HIPAA compliant?

Billing & Plans

What happens if I exceed my SMS limit?

Can I change plans anytime?

Is there a contract?

Can I get a refund?

Comparison

How does SMS Remindful compare to Weave or Solutionreach?

All Plans Include